The proven choice for pharmacy automation. Trusted accuracy in every fill.

Eyecon® 9420

The Right Tool for Any Pharmacy.

Eyecon Features & Benefits

The Eyecon 9420 is the proven, cost-effective standard in vision-based pill counting and prescription validation, purpose-built for independent, community, and retail pharmacies that need reliable automation without premium add-ons. It delivers the same core Visual Counting System technology as the Eyecon 9430 at an accessible price point, with the hardware upgrades that matter most to high-volume dispensing: an Intel Core i3 processor, 8 GB of RAM, and a 128 GB SSD for faster responsiveness on large counts and small pills.

The 9420 saves an annotated black & white photo of every transaction with individually numbered pills with full prescription data, giving your pharmacy a complete, searchable audit trail without the cost of HD color imaging. For pharmacies that need HD color photos of the pill count, filled vial, and label, or remote pharmacist approval by photo review, the Eyecon 9430 is the upgrade path.

Photo Documentation & Audit Trail

Every fill on the Eyecon 9420 generates an annotated black & white photograph. Each pill is individually numbered in the image, and the drug name, strength, quantity, date, and prescription number are stamped directly onto it. The photo is stored automatically with no extra steps and can be retrieved, viewed, or printed any time a count is questioned. 

This makes the 9420 a practical tool for audit defense, underfill claim support, C-II prescription tracking, and inspection readiness. Your photo record is always there when you need it.

A Fast Return at an Accessible Price.

The Eyecon 9420 is priced for independent and community pharmacies, and most recoup the investment quickly through eliminated overfills alone. Because the 9420 counts to the exact prescribed quantity every time, inventory shrinkage due to over-dispensing drops to near zero — a direct bottom-line gain that compounds with every prescription filled.

New pharmacies use the 9420 to delay an additional hire while filling confidently from day one. Established pharmacies use it to push throughput higher without adding headcount.


Physical Inventory in a Fraction of the Time.

The same counting system that fills prescriptions also handles your physical inventory and cycle counts — using an identical workflow so there is no extra training required. Counts are recorded digitally as you go, and the Report Database gives you a complete picture across manually counted pills, Eyecon-counted pills, and full bottle counts (Unit of Use).

Audit reports are searchable and filterable. Staff can pull records by:

C-II prescriptions

Specific drug numbers

Specific uses

Partial-fills

Type and number of prescriptions filled per day

The Eyecon 9420 handles inventory management as it counts each prescription

Built-In Safety Checks on Every Fill.

The Eyecon 9420 monitors each fill in real time and triggers automatic on-screen alerts before a prescription advances. Warnings cover wrong fill quantity, double-count and back-count discrepancies, partial fills, and generic substitutions — giving operators an immediate prompt to verify before the medication reaches the patient.

These checks are automatic and require no configuration. They run on every fill, every shift, without adding steps to the workflow.

Connects to Your Existing Systems.

The Eyecon 9420 includes a built-in Gigabit Ethernet interface and supports over 30 pharmacy management software integrations out of the box. After each fill, prescription data is automatically transmitted to your PMS — recording the fill, updating inventory, and advancing the prescription in your workflow — with no manual data entry required.

The same connection powers physical inventory updates: accurate cycle counts flow directly into your perpetual inventory system in real time. Two rear USB 3.0 ports support peripheral accessories and additional connectivity needs.

Client Testimonials

The best business decision I’ve made in the past 10 years!

The best business decision I’ve made in the past 10 years!

Click to watch a video testimonial.

Ed Pascua

RPh.at Bloomfield Pharmacy North, Pontiac, MI

We have two and have loved it since day 1.

The Eyecon has saved us time and assures us accuracy. We have two and have loved it since day 1. The techs have embraced the Eyecon.

David Duehring

Owner at Ripon Drug, Ripon, WI

It’s dependable, accurate, and yes, affordable.

We have used our Eyecon for 2 years. It’s dependable, accurate, and yes, affordable. It reduces many errors and speeds the movement of prescriptions down the counter for our pharmacy.

William Brant

P.I.C. at Parsons Family Pharmacy, Parsons, KS

I highly recommend it to my peers.

It reduces time, errors, and makes counting and proving the count of narcotics as easy as it can be. No more “I was 3 short on my medication”. I highly recommend it to my peers.

Larry Lantier

Owner / RPH at Cashway Pharmacy, Scott, LA

I love the Eyecon counting machine.

I love the Eyecon counting machine. It makes it very easy to keep accurate counts.

Johnny H.

Lead Pharmacy Tech at East Texas Behavioral Health Network, Lufkin, TX

It has made our lives a lot easier especially during inventory days.

I have used the Eyecon for the past 2 years in 3 of my stores. It replaced another cell based counting bay. I have had a great experience with the Eyecon. It has made our lives a lot easier especially during inventory days.

Donald Smith

Owner / RPH at Medicine Man West Pharmacy, Post Falls, ID

Our staff loves it and it is very user friendly.

We purchased this product at the 2013 show and it was the best money we spent the entire year. Our staff loves it and it is very user friendly. The counting system has saved us several times with dispute regarding controlled drugs.

Virginia Accardi

CEO at Accardi Clinical Pharmacy, Orange City, FL

Very Accurate!

One of the best investments I have made. Very Accurate!

Lou Giringhelli

Owner / RPH at River Pharmacy, Elk Rapids, MN

Great tool to help with inventory control & it interfaces with my computer systems.

The Eyecon machine gives me a peace of mind and accountability of all control drugs for all six of my stores. Great tool to help with inventory control & it interfaces with my computer systems.

Michael T. Tinnerello

Owner at Channell Pharmacy, Hammond, LA

I can’t see being without it in our daily workflow.

The Eyecon is a great asset to our daily routine. It eliminates chances of errors and saves us a lot of counting time. I can’t see being without it in our daily workflow.

Cheri Whitecotton

Pharmacy Program Administrator at Riesbeck's Pharmacy, Bridgeport, OH

The Eyecon is worth its weight in gold.

The Eyecon is worth its weight in gold. Couldn’t be without it.

Jennifer Schmitt

Owner at Plaza Pharmacy, Garden City, KS

We printed out the picture of the prescription filled to prove we had given the correct medication.

A nurse called to let us know we had a medication error & the patient was admitted to the hospital. We printed out the picture of the prescription filled to prove we had given the correct medication. Turned out the patient had mixed an old medication in with his bottle.

Terry Hudon

Owner at The Medicine Shoppe #1348, Boyertown, PA

My techs wouldn’t let me get rid of these if I tried.

We have two Eyecons. We use them both. They have caught mistakes and count extremely fast & accurately. My techs wouldn’t let me get rid of these if I tried.

Philip Beyer

P.I.C. at The Medicine Shoppe #1490, Burlington, KS

My technicians love the Eyecon.

My technicians love the Eyecon. The verification ability is invaluable for control prescriptions.

Byron Berry

President / R.Ph at Pharmacy Plus, Carrollton, IL

You would be hard pressed to find a traditional counting tray in our pharmacy.

You would be hard pressed to find a traditional counting tray in our pharmacy. Our staff loves this equipment and it is compact enough to fit easily in our workflow. We like it so much, we bought a second one, and love it just as much.

Dawn Letellier

Owner at Waveland Pharmacy, Waveland, MS

Eyecon has helped tremendously in our store.

Eyecon has helped tremendously in our store. We fill about 180 prescriptions per day so a larger robot would not be appropriate for our business. I would estimate the Eyecon frees me up about a half of an hour a day extra to focus on my business and patients.

Dustin Rogge

Owner at Washington Health Mart, Washington, KS

The Eyecon has cut our Rx processing time in half and eliminates the need for a double count.

We have utilize our Eyecon on numerous occasions when patients question how many pills they receive. The Eyecon has cut our Rx processing time in half and eliminates the need for a double count. It also verifies the correct NDC every time. Even if one digit does not match, the Eyecon will alert you!

Kevin Pelter

Pharmacist at Fillmore Pharmacy, Sycamore, OH

Its use is very natural to any technician.

We are very happy with it. Its use is very natural to any technician. It is very fast compared to other automation options.

Umesh Patel

Owner at Alpha Drugs, Anaheim, CA

Very accurate & quick to use.

Customer Service is top-notch. Staff is friendly & knowledgeable. Using the Eyecon machine itself is very easy & training new employees on the technology is a breeze! Very accurate & quick to use.

Staci Williams

Managing Pharmacist at Marshland Pharmacy, Beaver Dam, WI

I wouldn’t use anything else.

I have used the Eyecon for over 2 years. I wouldn’t use anything else. I would probably buy 1-2 more of these before I would consider buying any “full automation”. With 1 pharmacist, 1 tech, and 1 clerk, we filled about 300 retail and 100 nursing home scripts comfortably in a day with the Eyecon. The picture verification and partial fill features are invaluable. I believe this is the most cost effective piece of pharmacy equipment on the market today!

John Kollhoff

Owner at Kollhoff Pharmacy & Valley Falls Pharmacy, Junction City, KS

Hands down the best investment we have made in the last 10 years.

This is the best piece of technology we own. Hands down the best investment we have made in the last 10 years. Anyone who challenges me they can count to 30 faster and with as much accuracy as the Eyecon is quickly proved wrong, again and again and again. We call him “Mikey” and I don’t know what we’d do without him!

Leah Lester

Red Cross Drug Store, La Grande, OR

I purchased my first Eyecon due to pharmacist recommendation, and you should too!

I get the safety of barcode checking and the added security of the tablet/capsule count on each prescription. My staff loves them, and when we opened our newest store the Eyecon was at the top of the “must-have” list. I purchased my first Eyecon due to pharmacist recommendation, and you should too!

Tad Adams

Pharmacist Owner at Corner Drug Stores, Zebulon, NC

Best money spent, as it saves time, money and reduced errors.

Been using an Eyecon for about 2 years. Best money spent, as it saves time, money and reduced errors. Never a complaint about miscounts now, if there is, we just show them the picture and that’s the end of the story.

Jeff Mayo

R.Ph / Owner at Ferguson Rexall Drug, Clay Center, KS

We absolutely love it!

The Eyecon, we call “Wall-E”, has made life in the pharmacy so much better, filling is faster, more accurate, & less contested. Our calls saying the patient was shorted have greatly decreased due to the ability to present an image of the counted quantity. We absolutely love it!

Traci Wozniak

Pharmacy at Fagen Pharmacy #37, Michigan City, IN

Our Eyecon has greatly improved accountability and assured accuracy.

Our Eyecon has greatly improved accountability and assured accuracy. My goal was to use the Eyecon to assist my staff process prescription orders with greater accuracy. The speed of the process is a bonus. I love the photo with count documentation which has definitely come in handy!

Kevin Musto

Owner at Atlantic Apothecary, Smyrna, DE

We wouldn’t know where we would be without our Eyecon!!

We wouldn’t know where we would be without our Eyecon!! “Wall-E,” as we have nicknamed “him,” is an essential part of our pharmacy team. Our efficiency has more than doubled since implementing the Eyecon into our workflow. We could not be happier with our selection!!

Jason Medows

Manager / PIC at Phelps County Regional Medical Center Employee Pharmacy, Rolla, MO

They are extremely easy to use and, more importantly, very accurate.

We replaced our two counting machines made by a competitor with two Eyecon units in December. We have been more than pleased with them. They are extremely easy to use and, more importantly, very accurate. Best of all, their service has been outstanding! As independent pharmacists, we all pride ourselves in the great service we provide and expect the same from our vendors. These guys deliver!

Keith Vance

Pharmacy Manager / Vice President at Lewisville Drug Company, Lewisville, NC

The pharmacy students that come through love using the machine!

I purchased the Eyecon to improve my productivity when I did not have a technician. My business grew so much I had to hire a technician anyway! The pharmacy students that come through love using the machine!

Ken Rogers

Owner at Stone Plaza Pharmacy, Greenville, SC

I worry a lot less now.

We had a lot of people coming back saying they were shorted pills. Now with the Eyecon, we print the picture of what went out and the contention is over. We have even uncovered cases where the courier was the guilty party. When I demonstrate it to doctors who come in, they are impressed. The Eyecon ensures the count and use of the correct drug. I worry a lot less now.

Larry Durrant

Owner at Larry's Pharmacy, Smithfield, UT

Worth every dollar spent.

We purchased 2 Eyecon machines about 2 years ago, WOW!!!! Accuracy, efficiency, reliability, peace of mind all in one machine. Worth every dollar spent.

Jennifer Schmitt

R.Ph. / Co-Owner at Plaza Pharmacy, Garden City, KS

I am considering turning the robot off & getting a second Eyecon.

We have a robotic dispensing machine. We double check with the Eyecon all of the vials that come from the robot. Considering the cost, support & time it takes to keep the robot running properly, the Eyecon literally makes it obsolete. I am considering turning the robot off & getting a second Eyecon.

Doug Eakman

R.Ph. at Medical Arts Pharmacy, San Angelo, TX

The Eyecon is probably the best investment we have made.

The Eyecon is probably the best investment we have made. It’s accurate, fast, & quiet. We have an electronic record of the pills counted on it. It gives us a “tech check” step during the filling process. It integrates with our pharmacy software system, as well. Overall, a great product!

Lisa Gardner

R.Ph. / Owner at Corner Drug Store, Melbourne, AR

We like the first one so much, we bought a second one!

My experience with Eyecon is wonderful. It has helped increase the speed of counting prescriptions plus insuring accuracy. The ability of taking pictures of what & how many pills have been counted is amazing. It has allowed us NOT to triple count controls anymore therefore saving time. The Eyecon has eliminated errors by the staff. We like the first one so much, we bought a second one!

Randy Dahlquist

R.Ph. / Owner at Benson Drug Co., Muskegon, MI

Thanks, Eyecon!

Eyecon has been great. A complete CII inventory used to take 1.5-2 hours. Now I can complete & have a printed record in 30 minutes. Thanks, Eyecon!

Ryan Summers

R.Ph. / Owner at Summers Pharmacy, Clinton, MO

The Eyecon is truly a game changing additions to our pharmacy.

The Eyecon is truly a game changing additions to our pharmacy. It has virtually reduced our counting errors to zero. My favorite feature is the digital image that it captures. Nothing like the look on a customer’s face when you show them the tray image on a “questionable” miscount… PRICELESS!

Larry Kaufman

Owner at Smith Brothers Pharmacy, Maple Shade, NJ

This has revolutionized our pharmacy.

We bought an Eyecon after watching a video on its use. Some pharmacists in our on-line newsgroup were raving about them. We were overwhelmed with the Eyecon & within one week we ordered a second unit. This has revolutionized our pharmacy. It has prevented many errors, sped up our workflow, and provided us with a new level of security in doing our jobs correctly.

Clark Haney Wells

R.Ph. / Owner at Tahoka Drugs, Tahoka, TX

It’s a great checking tool and counting tool.

It’s a great checking tool and counting tool. My techs are required to double count all controlled drugs. By just dumping pills on the Eyecon it counts them instantly, requiring less time the patient has to wait on their medicine. We use 3 Eyecons on the techs workstation in our every day work routine.

Max Caldwell

R.Ph. / Owner at Caldwell Discount Drugs, Wynne, AR

Definitely worth the investment.

I purchased an Eyecon about 2 and a half years ago. My staff loves it and it has saved us an unmeasurable amount of time. We use it for virtually all of our controlled meds. We count and verify the entire inventory on hand. The screen capture has taken care of the “you didn’t give me enough Hydrocodone (oxycodone)” on more than one occasion. Definitely worth the investment.

Jay Norberg

R.Ph. / Owner at A and S Drugs, Pipestone, MN

Everyone loves it and would not want to work without it.

I have three pharmacies and an Eyecon in each location. Everyone loves it and would not want to work without it. Hands down this is the best investment in technology that I have ever made. We affectionately call it “Wally”.

Barry Freely

R.Ph. / Owner at Medicine Man North Pharmacy, Hayden, ID

We have had our Eyecon for several years.

We have had our Eyecon for several years. We have a robot and use the Eyecon to verify counts from the robot, in addition to counting non-robot drugs. It’s fast, accurate & detects broken tablets. We love our Eyecon.

John Skovmand

R.Ph. at Seeber's Pharmacy, Santa Paula, CA

We love our Eyecon.

We love our Eyecon. We had been having problems with quantities especially on Hydrocodone & Oxycodone prescriptions. I saw the Eyecon at a trade show & thought this is the cure. Sure enough it was. The backup pictures put an end to complaints. We also love using it for our larger quantity prescriptions.

Jim Matthews

Owner / R.Ph at Matthews Health Mart, Clinton, NC

Specifications

  • Platter Surface Area: 48” sq
  • Dimensions: 28” H x 11” W x 17.5” D
  • Screen: 7″ Color LCD flat panel touch screen
  • Barcode Scanner: Integrated 1D & 2D scanner
  • Supply Voltage: 100 VAC – 240 VAC
  • Frequency Range: 50/60 Hz
  • Current: 0.75 A
  • Temperature Range: 50 – 90 ºF
  • Communication: (2) USB, (1) Ethernet
  • Relative Humidity: Up to 70% at 90ºF
  • Altitude of Use: Up to 2000 meters
  • Interface: Contact us for details on work flow integration
  • Accuracy: 99.99% count accuracy
  • Design: Open flow, easy to clean
  • Warranty: Two year limited
  • Approvals: UL/cUL approval for USA and Canada. UL file number E490213

RX AND PILL COUNT VALIDATION

SAFETY – Improves recognition and identification of incorrect pills, foreign matter and tablet fragments.
EASY TO USE – Quick, easy, and exact. Ready for work 24/7.
VERSATILITY – Counts all sizes and shapes of capsules and tablets. The Eyecon supplies validation and inventory of ointments, creams, solutons, and pre-packs.

MAXIMUM ACCURACY

IMAGES – Every Rx transaction has an annotated pill tray photograph with individually numbered pills.
INTEGRATION – The Eyecon connects to your Pharmacy Management Software (PMS).
REPORTING – You can view all Rx transactions and associated photos via the Eyecon interface and export when needed.

EASE OF USE

UPDATES – Automatic quarterly updates of the inbuilt drug database and software included.
LEARNING – Train the Eyecon to count custom or undocumented pills.
CLEANING- Quick and easy to clean. Simply wipe and go.
Eyecon 9420 vs 9430 Comparison

Eyecon 9420 vs. Eyecon 9430

Feature comparison across Photo Documentation, Workflow & Verification, Inventory, and Connectivity

Feature EYECON 9420 EYECON 9430
📷 Photo Documentation 9420 9430
Patented Infrared Image with Pill Annotation
Eyecon Optical Pill Verification (OPV)
Color Drug Count Images
Post-fill Vial Contents and Label Photos
⚙️ Workflow & Verification 9420 9430
2D Barcode Scan for Drug Verification & LOT Information
Configurable Drug Expiration Alerts
Fractional Quantity Support
Configurable Double-Counts
Remote Auditor Software
Audit Trail
Telepharmacy Enabled
Funnel Not Empty Detection
Illuminated Counting Platter
📦 Inventory 9420 9430
Interfaced Inventory Count Mode
Configurable Back Counts
Medi-Span Drug Data
Drug Training / Retraining
Trained Drug Import / Export
🔗 Connectivity 9420 9430
French and Spanish Configurable Menus
Quarterly Feature Updates
Database Sharing for Multiple Eyecons
Direct SQL Database Connectivity
Configurable Backup
User Management

VALIDATE EVERY FILL

Barcode scanning confirms drug, strength, and quantity before counting begins.

complete AUDIT trail

Black and white annotated photo stored automatically for every transaction.

faster throughput

Speeding up the Rx filling process & reducing patient wait-time by up to 80%.

inventory efficiency

Cycle counts are done with the same workflow as prescription fills, with no extra training.

How can I help?
Chat Avatar
Avatar

Eyecon®